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OWT Newsletter #11 - Getting It Right the First Time

May 12, 2004

In This Issue:

1. Getting It Right the First Time
2. In the News - Related Words Important to Google
3. More News Headlines
4. This Week's Q&A - SEO and a Web Site Redesign
5. Wrapping It Up

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Getting It Right the First Time

A recent survey by Marketing Sherpa, a highly-respected resource for the marketing industry, offers some revealing information that I think holds true beyond just Marketing. The survey of IT marketers showed that web site improvements are tops on the list of things they're budgeting for in 2004. Details: 83% of the marketers said web sites are their most effective tool for generating leads, but only 5% rated their own sites' ability to convert traffic into leads as "excellent."

In other words, these marketing folks feel that web sites are great tools for acquiring customers, but their own web sites aren't good enough to actually do it. So, the budget priority for 2004 is to redo their web sites.

Sound familiar? It probably is to many of you. We all have to think about (and execute) a site makeover every so often. Unless you're an Amazon.com or an eBay, redoing your site every 12, 24, or 36 months is just part of doing business. But the problem is that many times the reason a business needs to redo its site isn't just the passage of time, it's because they didn't get it right the first time.

Question: Why do you think only 5% of the people in that survey believe their own web sites are good at customer acquisition? I'd bet it's because most companies forget about their customers when they first build a web site. They get caught up in the "it's our web site" attitude and focus solely on themselves when developing the site. Better idea: focus on your customers when developing, and remember that it's THEIR site, too. What do they want from your web site? What do they need? Take that approach from day one and you'll be one of the 5% with a web site that's good at customer acquisition. Get it right the first time, and when it's time to redo your site, it'll be because you want to, not because you need to.

(I'll post the link below to the survey in question, but the details beyond what I've discussed above will probably not be of much interest.)

Marketing Sherpa: 2004 IT Marketing Survey Results

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In The News

The team at GoRank came out this week with another research study that provides an interesting snapshot about search engine rankings. You may recall that I mentioned GoRank's Keyword Density Analysis report back in the April 14th edition of this newsletter. That report showed statistics measuring how often your keywords can and should appear on a web page to help that page achieve the best search ranking.

The latest report is titled "Google Ontology Analysis", and to keep you from falling asleep, the subtitle puts its in layman's terms: "Do related keywords matter in Google rankings?" The answer, as we also discussed briefly back in the April 14th newsletter, is a definitive YES. There are a lot of charts and graphs that measure the importance of related keywords, but let me sum it up here like this: As Google analyzes the text on a page to determine what that page is about, it uses a complex analysis that rewards the use of not only the main terms for that page, but also the use of related words on the page. It's called Latent Semantic Indexing, and what it means to you is that -- to rank well with Google -- the copy you write on your web pages shouldn't be bloated with nothing but your main keywords; it should also include words and terms that are related. For example, if you have a page about carpeting, be sure to use related words like rug and flooring. That's an oversimplified explanation, but the point is that writing like this is more important to Google than other search engines. And that's what GoRank proves with their Google Ontology Analysis.

GoRank Google Ontology Analysis

GoRank Keyword Density Analysis

In other news, Google this week launched its own corporate blog. It promises to offer "insight into the news, technology, and culture of Google." Google watchers have noticed already, though, that a post about Google's worldwide hiring which originally discussed the current debate over outsourcing has been edited, and all references to the outsourcing debate were removed. Sounds like someone near the top of the corporate ladder didn't like what was said. Nonetheless, let's hope it'll make for an interesting read as time goes by. Some have suggested Google may use it to communicate with webmasters who want to have a dialog about Google's search rankings. If so, that would be a step in the right direction.

Google Blog

So no one thinks this is an "all-Google, all the time" newsletter, Yahoo has recently posted a new help page describing some cool "search shortcuts" you can use to get exactly the type of information you're looking for from their search engine. Did you know you can do an encyclopedia lookup by adding the word "facts" after your search term? Did you know you can turn Yahoo into a thesaurus by starting your search with the word "synonym"? It's all true, and there's a lot more.

Yahoo! Search Shortcuts

And lastly, we posted a new article on OWTweb.com within the past week called "Defining Search Engine Spam." We talk so much about what you should do to improve your rankings; this article deals with some things you shouldn't do.

Defining Search Engine Spam

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More News Headlines

Here are a few news headlines worth your time to read. These are just some of the headlines we've posted to OWTweb.com in recent days.

Google PageRank, meet Yahoo! Web Rank
May 12, 2004 - ClickZ.com

The Google Toolbar PR meter reflects how popular Google believes a page is, based on the number and quality of links that point at it. Sounds great. But adding this meter was one of the worst things Google ever did.

Search marketing takes center stage
May 11, 2004 - InternetNews.com

Web search for tomorrow
May 06, 2004 - Business Week

Google's success is spurring competitors to take search technology to the next level. Here are some areas they're exploring.

More headlines: http://www.owtweb.com/news/

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This Week's Q&A

Matt,

We are planning to rebuild our web site soon, and we want to make it as search engine friendly as it can be. But we don't know exactly how and when to approach that aspect of the new site. Do we build the new site and then go in and add the things that will help it rank better in search engines? How do you guys handle that aspect of a project?

David

Hi David -- I hope you haven't started on the new site yet! Whether it's a brand new site or a redesign of an existing site, the techniques involved in making the site more search engine friendly should begin on day one. When you're discussing and writing out plans, flow charts, or whatever you do to create a plan of attack, you have to start including the search engine optimization (SEO) techniques then. For example, you can't decide to do your home page as one big Flash animation and then go back later and decide to make it search engine-friendly. If you're thinking about the SEO stuff from the beginning, you'll know not to do a Flash-based home page and you'll avoid the headaches associated with having to go in later and fix things to make the site more search engine-friendly.

Be sure to check out our article on OWTweb.com called "Building a Search Engine-friendly Web Site." It talks about the need to start planning this aspect from day one of the project.

Building a Search Engine-friendly Web Site

(Have a question? Email questions@owtweb.com)

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Wrapping it Up

If you're a business owner in the Tri-Cities and you read the Tri-Cities Area Journal of Business, be sure to read through the issue that should be in your mailbox within the next 4-5 days. Yours truly is going to be a contributing writer and my first article is in this upcoming edition. You've hopefully read the article already, it's the "Search Engine Success Checklist" article from OWtweb.com. But even if the article isn't new, you should get a good laugh out of the goofy mug shot that'll accompany it in the paper.

See you next week!

Thanks for reading,
Matt McGee

 

The OWT Newsletter is a weekly service offered free to anyone interested in learning more about web development, search engine optimization/marketing, and just about anything else related to running a business web site. You don't need to be an OWT client to subscribe to our newsletter!

Subscribing and unsubscribing can be done online at OWTweb.com. You may share this newsletter with others as long as the newsletter is shared in its entirety.

Private replies to emails will be written if we have time, but we don't provide web site critiques or consulting services for free. You can learn more about our web development and search engine marketing services online at www.owtweb.com.

 


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