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OWT Newsletter #23 - Your Friend, White Space

August 11, 2004

In This Issue:

1. Your Friend, White Space
2. In the News - Everybody Pile on Google
3. More News Headlines
4. This Week's Q&A - Web Site Upgrade Issues
5. Wrapping It Up

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Your Friend, White Space

Here's an issue that seems to come up with a lot of the web projects we've done over the years: white space. Specifically, how much is needed, is it really necessary, and so forth. Many business owners want to fill every available space on a web page with ... something. "Do we need more text there?" "Can we add another photo to fill that empty space?" They think empty space is a Bad Thing.

In situations like this, I try to explain that empty space is your friend -- it can help your readers focus on the most important message, whereas those extra photos or doodads on the page may prove to be a distraction. White space takes away the appearance of unorganized clutter, which is one of the first signs of an amateur, unprofessional design. White space, or empty space if you prefer, is a Good Thing.

And now there's even some research that proves the point -- at least concerning the reading of text in a document. According to recent research at Wichita State University, having adequate white space in a text-based document will improve the reader's enjoyment and comprehension of the material. The study compares four documents with different margins and leading (space between lines).

The result? "Users favored the Margin condition, reporting lower levels of physical fatigue during reading and greater satisfaction with the layout for the presentation of textbook, leisure, and news material."

And the document that had the least white space? Reading that "was significantly less satisfying and more strenuous", the study says.

Reading Online Text: A Comparison of Four White Space Layouts

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In The News

Everybody Pile on Google

In the run-up to Google's IPO, which could happen in the next few days, the search engine has been taking it on the face from a variety of media sources who seem almost excited to take shots at Google. A recent Washington Post article collects anti-Google sentiment from: Wall Street Journal, Financial Times, New York Times, CBSMarketwatch, Forbes, and a few others. And Google, in an SEC-mandated "quiet period" before the IPO, can't say anything to defend itself.

Is Google Fumbling Its IPO? (registration required)

Speaking of Piling on Google...

The San Francisco Chronicle writes about the confusion some Google AdWords advertisers have over what's allowed and what's not when it comes to individual ads. For example, legal issues have led Google to give special attention to ads promoting the Church of Scientology. Ads that advocate against an individual or group are a no-no. The policies mentioned in the article may not impact any of our readers, but if you're an AdWords advertiser, it's interesting reading.

Advertisers confused by Google's policy

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More News Headlines

Here are a few news headlines worth your time to read. These are just some of the headlines we've posted to OWTweb.com in recent days.

Next-generation search tools to refine results
August 09, 2004 - News.com

The vast corpus of human knowledge could soon be published on the Internet. The problem now is how to wade through it.

Search individualized by demographics
August 06, 2004 - ClickZ.com

Internet users are generally satisfied with search results, but there is room for improvement. Greater than one-quarter (29 percent) of survey respondents said they only sometimes or rarely find what they want.

More headlines: http://www.owtweb.com/news/

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This Week's Q&A

Hi Matt,

We're working on upgrading our web site with more content and products for sale. We want it to replace our existing site which has been okay for us over the years, but we think we can do better. But we're getting into our busy season and we're not sure about the timing. In terms of search engines, what are the issues involved in replacing an old site with a newer, improved one? Could we possibly lose rankings when we go to the new site, even if it's better than what we have now?

Thank you,
Allison

Hi Allison --

In general, ANY change to your web site has the potential to impact search engine rankings. And on the flip side, NOT changing your site can also impact rankings, too ... stale, unchanged web sites generally don't rank as well as fresh sites. You should assume that your search engine visibility will change when you switch your site over. Hopefully you're doing things right and your visibility will improve for most of your keywords and terms; but you'll probably lose visibility on some.

The thing that interests me is that you said this is your busy time of year. With that in mind, I'd probably suggest you keep your existing site up and running until business slows down again, even if it's not as good as you'd like it to be. There are two possible negatives from switching your site before or during your busy season:

1. Search engine visibility, as mentioned above.
2. Web site usability -- Your customers are comfortable with your existing site, and know how to use it. Whenever you switch, there will likely be some re-learning they have to do - how and where to find the products or information on your site that they want. That may turn some users off, and you don't want to risk losing their business during your busy season.

(Have a question? Email questions@owtweb.com)

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Wrapping it Up

Here's a nice change of pace.... Despite what you see and read about online scams, the FTC says the Internet is not the biggest source of fraud. What is? Print advertising! According to the FTC survey, 33% of scams came from ads in newspapers, magazines, direct mail, etc. The next biggest source is telemarketing at 17%, and the Internet is third at 14%. Rounding out the list of fraud and scam sources is TV and radio advertising at 11%. So the Internet isn't that big, scary place a lot of people make it out to be.

FTC Consumer Fraud Survey

Thanks for reading,
Matt McGee

 

The OWT Newsletter is a weekly service offered free to anyone interested in learning more about web development, search engine optimization/marketing, and just about anything else related to running a business web site. You don't need to be an OWT client to subscribe to our newsletter!

Subscribing and unsubscribing can be done online at OWTweb.com. You may share this newsletter with others as long as the newsletter is shared in its entirety.

Private replies to emails will be written if we have time, but we don't provide web site critiques or consulting services for free. You can learn more about our web development and search engine marketing services online at www.owtweb.com.


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