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OWT Newsletter #28 - Here Come the Holidays

September 22, 2004

In This Issue:

1. Here Come the Holidays
2. In the News - Ask Jeeves Gets Personal & Local
3. More News Headlines
4. This Week's Q&A - Why do we rank well in Yahoo and not Google?
5. Wrapping It Up

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Here Come the Holidays

I walked into a local store over the weekend and within a couple minutes one of my kids started yelling Santa Claus's name and pointing off to our left. Sure enough, right there up above the aisles and displays where everyone could see them from almost any point in the store: Christmas products on sale. On the second-to-last weekend in September!

Well, since the holiday season is now upon us (apparently), those of you with commerce web sites selling widgets to the masses should be thinking already about what you're doing to make sure your web site is ready. E-Commerce grows every year, and the 4th quarter holiday season is always a major draw for new shoppers to try online stores. Here are some quick tips/ideas that may help you grab your slice of the holiday shopping pie.

1) Make sure your web site is optimized to get good search engine rankings on the keywords that customers might use to find your widgets. Not sure if your site is as ready as it could be? Read our article "Search Engine Success Checklist" to see what you might need to work on. And do it quickly, since any efforts made now may not reap benefits for a couple months.

2) If it's appropriate, dress up your site design in a holiday theme. Let those holiday shoppers know that they're welcome and you're ready for them. This one's probably best done closer to the holidays - sometime after Halloween would work.

3) Update your content with information that holiday shoppers will want. Your generic home page text can be replaced with more specific material for shoppers, but make sure to still use keyword-rich copy that search engine spiders like.

4) Give shoppers what they want right away: Help them locate gifts from your home page; give them shipping information, such as costs and delivery times, right away. Let them know what your return/refund policy is. Answer their questions before they have to ask!

5) Gift cards are one of the hottest gift ideas to come down the pike in a loooong time. Is a gift card something you can offer and sell to online shoppers? If you can, it'll probably be your most popular seller, or one of them.

6) Holiday shoppers usually have a strict budget in mind. "I need to get a gift for my niece and I don't want to spend more than $25." Help online shoppers find gifts for different budgets -- have a page for "Gifts under $25", another for "Gifts under $50", etc.

7) Be as detailed as possible about shipping deadlines. Last-minute shoppers will need to know if it's too late to get your widget underneath their tree. And, of course, remember that Christmas isn't the only holiday being celebrated in December.

8) If you need to do any web site upgrades to get ready for the holidays, let your web developer know as soon as possible. Many of us are already swamped and may have a hard time completing your upgrades if you wait until the last minute!

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In The News

Ask Jeeves Gets Personal & Local

Ask Jeeves is one of the 2nd tier players in the search engine industry, but they're trying to compete with the Googles and Yahoos of the web with Tuesday's launch of "My Jeeves", a service that lets users save past searches and results and create notes, as well as letting you organize the material you save into specific "folders". This is actually closer in format to what Amazon's A9 search engine offers than what either Google or Yahoo currently offer.

That's not the only new thing happening at Ask; they also launched Ask Jeeves Local on Tuesday. This service is in much more direct competition with the local search services Yahoo and Google are now offering -- services which we've talked about at length in recent newsletters. All of these services are still at the "beta" (testing) level.

Ask Jeeves Local

And to wrap it up, Ask's search engine, Teoma, has also been upgraded. The company says the improvements include: more pages in its database; more frequent crawls of selected sites several times a day; and the ability to crawl and index Flash and PDF files.

Teoma

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More News Headlines

Here are a few news headlines worth your time to read. These are just some of the headlines we've posted to OWTweb.com in recent days.

AOL buys into comparison shopping
September 20, 2004 - News.com

Spreading the gospel of Firefox
September 17, 2004 - InternetNews.com

A grass-roots online campaign to get the preview release of Firefox 1.0 in computers is taking hold.

More headlines: http://www.owtweb.com/news/

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This Week's Q&A

Hi Matt,

Our business has had a web site for about two years now. It's a pretty big web site in terms of how many pages we have. We've never really gone out of our way to do stuff that would help the site rank well in the search engines, but we're getting more interested in this aspect of marketing now. What we've discovered from looking at Google and Yahoo is that our site does pretty well in Yahoo for some of our keywords, but we can't be found at all in Google on any of our search terms. Is there any explanation for this?

Jim

Hi Jim --

Yes, there is. First, let's make sure your site is even in Google's database. Go to Google and do a search like this:

site:yourdomain.com

If your web site comes up in the SERPs, at least we know Google knows you exist.

As for why Yahoo would like your site better than Google, it's not all that complicated. Yahoo relies more heavily on "on-page" factors to rank pages -- factors such as the text of your pages, the words in the <title> element, keyword density, and things like that. Google relies more heavily on "off-page" factors to rank pages -- things such as how many sites link to your site, the quality of the sites that link to you, the anchor text used in those links, and things like that.

In other words, it's quite possible (but not guaranteed) to rank well in Yahoo by building a site with good content alone. Google requires that, but they also require that your site have some amount of inbound link from other sites. You can learn more about this by reading our article, "The Importance of Links."

(Have a question? Email questions@owtweb.com)

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Wrapping it Up

Funny image: http://users.net1plus.com/scottm/HomeComputer.jpg

The picture there is a hoax -- it's actually an old submarine bridge. Someone used Photoshop to add in the monitor on the wall and the printer on the front desk. But it's kinda funny anyway, and makes we want a steering wheel on my computer!

Thanks for reading,
Matt McGee

 

The OWT Newsletter is a weekly service offered free to anyone interested in learning more about web development, search engine optimization/marketing, and just about anything else related to running a business web site. You don't need to be an OWT client to subscribe to our newsletter!

Subscribing and unsubscribing can be done online at OWTweb.com. You may share this newsletter with others as long as the newsletter is shared in its entirety.

Private replies to emails will be written if we have time, but we don't provide web site critiques or consulting services for free. You can learn more about our web development and search engine marketing services online at www.owtweb.com.


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