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Net Gains #47 - A Lot of "Littles" Add Up

February 23, 2005

In This Issue:

1. A Lot of "Littles" Add Up
2. In the News - Google's Toolbar Trouble
3. More News Headlines
4. This Week's Q&A - Tracking Ad Campaign Response
5. Wrapping It Up

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A Lot of "Littles" Add Up

Some time ago, I was reviewing search engine rankings with a client who was unhappy with their visibility in the SERPs. I went back and found the list of key words and phrases we had targeted when the site was built; there were only about 8, as I recall. So I took those terms and went to the big three SEs to see how they ranked, not expecting very much because 1) the client was unhappy, and 2) the web site itself had been sitting pretty much untouched since it launched 18 months earlier.

I was surprised to see the site was ranking quite well for most of the terms we had targeted. There were two terms where the client was completely off the radar in all three search engines. One term was just too generic -- it was a term that was applicable to many businesses both inside and outside this client's industry. The other term wasn't too generic, but was too competitive to rank well on with such a stale web site.

Here's the catch: When I presented the good news about how well the site had managed to rank on 75% of the targeted terms, the client dismissed those and said the other two were the only ones they really care about. The six terms where they had good visibility just didn't bring enough traffic to matter.

Fair enough, but I mention this situation to offer a reminder -- a lot of "littles" add up. Don't discount ANY source of traffic to your web site. The 80/20 rule just doesn't apply in search marketing. You can devote all your time and resources to targeting that term that might bring 1000 visitors a day, and never succeed. Or, you can devote less time and energy to ranking well on the "littles" -- terms that maybe bring only 50 visitors. it only takes 20 such terms to equal those elusive 1000 visitors you couldn't get before. A single term like this might be the equivalent of a dripping faucet, but put a lot of dripping faucets together and pretty soon you've got a nice stream of water.

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In The News

Google's Toolbar Trouble

Google introduced a new version of its toolbar for Internet Explorer, and quickly came under fire for one of the new features it offers. Autolinking is a new gizmo in the toolbar that will take various elements of a web page and turn them into links, i.e. -- a U.S. address on a web page becomes a link to Google Maps; a book's ISBN number becomes a link to Amazon.com. On its surface, it sounds kinda cool ... maybe.

But there are big problems. For example, if you have the toolbar installed and you're shopping on Barnes and Noble's web site, the ISBN in the book description suddenly becomes a link to Amazon! Think Barnes and Noble is happy about that? I'm surprised the lawsuit hasn't been filed yet. Webmasters are crying foul because the toolbar essentially gives Google the ability to modify content on their web pages, and as a webmaster ... yeah, I'll get in line with that. Leave the web pages I make alone! Who gave Google the power to decide what should be a link and what shouldn't?

Good article on ZDNET which recaps the debate:

Google under fire over autolinking

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More News Headlines

Here are a few news headlines worth your time to read. These are just some of the headlines we've posted to OWTweb.com in recent days.

Pay-per-call: A new avenue for search marketers
February 22, 2005 - Search Engine Watch

Incoming links aren't hard to come by with the right content
February 21, 2005 - Search Engine Guide

Since one-way links appear to be more valuable in a search engine's eyes, that makes them more valuable to your search marketing effort.

Information Architecture as an Extension of Web Design
February 17, 2005 - Digital Web

More headlines: http://www.owtweb.com/news/

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This Week's Q&A

Hi Matt,

We're launching an ad campaign next month and we're going to feature our web site address prominently in each channel of advertising we use. But we have a dilemma: We want people seeing the ads to visit our home page first, but we also want to be able to track how much response we get to the ad campaign. If the people responding to our ads go to the home page, they'll be counted the same as any other person visiting the home page (who hasn't seen the ads). Is there a solution to get around this?

Albert

Hi Albert --

You might want to check with your web host and with whomever provides you the software you use to measure web traffic. One thing you can do is put a URL in your ads such as <www.domain.com/?REF=time>, which might be an indicator that the person was referred (REF) by an ad in TIME magazine, for example. Whether or not that kind of URL will work with your web site and your web stats software, I don't know. But it might. Problem is that URL will be tougher to include in radio advertising, and harder for people to remember if they see it on TV or in the paper. Simple, shorter URLs are always best.

Another option you have, and many marketers would recommend this, is to get past the desire to want them to start at your home page. Rather, create unique "landing pages" for people who come to your site after seeing the ads. You can do a single landing page with a unique URL and place it in all the ads, or you can get really hands-on and create different landing pages for each channel you advertise in, such as <www.domain.com/tv/> for your TV ads, or <www.domain.com/print/> for your newspaper ads, etc. This would allow you to customize the landing page to continue to pitch that began with your advertisement. And, it gives you unique URLs that you can measure in your web traffic software.

(Have a question? Email questions@owtweb.com)

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Wrapping it Up

Busy week here, so back to work for me. See you next week!

Thanks for reading,
Matt McGee

 

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