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Net Gains #70 - SEO Basics Still Work

August 24, 2005

In This Issue:

1. SEO Basics Still Work
2. In the News - Google Talk, Google Blogs, Banned Help
3. More News Headlines
4. This Week's Q&A - Chat rooms and forums
5. Wrapping It Up

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SEO Basics Still Work

Several months ago we completed a project with a client which involved expanding their web site to accommodate a new product being offered. We approached the work with a keen eye toward seeing that the new pages of the web site would rank well across the major search engines. Given how different each search engine ranks pages (see Net Gains #67), we knew this would be challenging.

In the end we decided to keep it simple and just rely on the basics of building SE-friendly pages:

1. Choose appropriate keywords to target.
2. Write great content.
3. Write comprehensive content.
4. Keep the content updated with new material.
5. Cross our Ts and dot our Is.
6. Be patient.

The one thing missing in there is an effort to acquire incoming links. Despite that decision, we still succeeded -- perhaps because the product is relatively new and competitors also don't have a lot of incoming links. So here we are several months later, and this client's pages for the new product are now raked in the Top 5 on Google, Yahoo, MSN, Ask Jeeves, and even Teoma.

I'll probably use this project as an example on a regular basis, because Nos. 2-4 on that list are the one thing many prospects and clients struggle with -- writing great content, comprehensive content, and keeping that content updated frequently with new material. Without that, high SE rankings will just get more difficult to achieve. Sales pitches should rarely rank higher than great information. Think about that with your own site. Do you have great content, or just a sales pitch?

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In The News

Google Talk

More Google-as-Portal news today, as they launch Google Talk, a tool that allows instant messaging and even voice chat. It's another venue for Google to compete with Yahoo and MSN, both of which already offer messenger software. The end goal, of course, is to get and keep users.

Google Talk

Google Blogs

Also worth mentioning is a new blog from Google. The latest one is from their AdSense team, and should be worth reading if you use AdSense on your site(s). The format is similar to their AdWords blog, which you should be reading if you advertise via AdWords.

AdSense blog

AdWords blog

Help for the Banned

Todd Malicoat (AKA Stuntdubl) writes up a good primer on identifying and dealing with slaps on the hand and punches to the gut from search engines. "Bannings are a very interesting phenomena that don’t get discussed often except by those who are proud to be blackhat."

A Guide to Search Engine Filters, Penalties, Bannings, and Reinclusion

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More News Headlines

Here are a few news headlines worth your time to read. These are just some of the headlines we've posted to OWTweb.com in recent days.

What keeps search engines awake at night?
August 22, 2005 - ClickZ.com

A brief look at search engines' main algorithmic challenges.

And then there were three: Google ad display increases
August 19, 2005 - ClickZ.com

More ads on Google's SERP and other changes have significant ramifications for advertisers. Changes you can expect, and how to deal with them.

More headlines: http://www.owtweb.com/news/

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This Week's Q&A

Dear Matt,

We have a web site that's been online for a while, and a couple people in the company are saying we should start a Chat Room or a Message Board to expand our site. The idea is to attract more users to our site so they can get more familiar with who we are and the services we offer. I know you guys offer Chat Rooms and Message Boards, so I thought maybe you can share some ideas to get us started.

Thank you,
Danielle

Hi Danielle -- thanks for the email. We're actually pretty hesitant when clients or prospects come to us wanting to open a chat room or start a message forum. The problem is that these things often get launched, and then no one uses them. We think it's a lot worse to have an empty chat room or message forum than to not have one at all. When you have those things and they go unused, it reflects poorly on your and your web site. Better to not have them at all.

That said, if you already have a substantial community of users that frequent your site, these might be good ideas. They can also be a lot of work in terms of moderation. Are you prepared for people to come in and say whatever's on their mind, even if it's negative about your company? What will your rules be for participants? Are you able to enforce them? You don't want to launch these and then ignore them; that's an invitation for abuse. One thing you might find successful, if you have the staff to do it, is to launch a chat room or message board as a means of providing customer service on your web site. Invite customers to use the chat room to speak to a company staffer, for example.

Ultimately, though, we think using a chat room or message board is something that has to be really considered carefully before you proceed with the plan.

(Have a question? Email questions@owtweb.com)

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Wrapping it Up

Hope your summer is going well and that business is good.

Thanks for reading,
Matt McGee

 

The OWT Newsletter is a weekly service offered free to anyone interested in learning more about web development, search engine optimization/marketing, and just about anything else related to running a business web site. You don't need to be an OWT client to subscribe to our newsletter!

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