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Net Gains #75 - Holidays are Here

October 12, 2005

In This Issue:

1. Holidays are Here
2. In the News - Yahoo's Been Busy
3. More News Headlines
4. This Week's Q&A - Multiple domains?
5. Wrapping It Up

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Holidays are Here

On Tuesday I was reading the latest edition of Nick Usborne's Excess Voice newsletter, which you've seen me plug a few times before. The feature article was another good one -- "Three Things You Should Achieve with a Thank You Email."

It got me thinking about the upcoming holiday shopping season, particularly because that's the one time of year I typically find myself making a purchase or two from some online store I've never bought from in the past. And so, just as Nick discusses with regard to "thank you" emails after a purchase, it's the time of year when your online store will be exposed to more visitors than usual, and hopefully more new customers. The trick to building your business, though, is to make sure these new customers don't fade away, never to buy from you again.

And that reminded me that I wanted to update a bit I wrote about last year in this newsletter right about this time of year. It was called "Here Come the Holidays," and I offered eight tips for making your online store more holiday-ready. On re-reading it today, I'm pleased to discover that the article doesn't need any updating, and all eight tips are still valuable. So if you missed it the first time, or just need a reminder, here it is.

Newsletter #28: Here Come the Holidays

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In The News

Yahoo's Been Busy

Lots of news coming out of Sunnyvale recently, starting with this week's news that Yahoo has integrated blog search and Flickr photos into its regular News Search tool. As a news junkie, I love it ... and there are also some business implications I'll get to in a moment. To see the new display, do a search on Yahoo News Search, like this one for [Yankees]. Blog search results appear on the right, and if you click on "More Blog results" at the end of that short list the next page adds Flickr photos to the right column.

Business implications? If you're a business owner, this means blogs are a step closer to mainstream (Flickr, too) and so when people do news searches about your company, or the products you sell, they may discover blog posts about your company or products from your customers. Just give that some thought for a second.... Do you know what bloggers are saying about the stuff you sell? If you want to get in on that conversation, why not (finally) start your own company blog -- something Net Gains has been suggesting for a while now.

More Yahoo news: They've also introduced a podcast search tool. The business implications are less here, because podcasting today is about where blogging was about two years ago. But keep an eye on this space, because podcasting is also going more mainstream with each passing week and may impact how you do business on the web.

Still more Yahoo news: They've also introduced Yahoo Site Explorer, which you -- the business owner or webmaster -- will find the most useful of everything mentioned here. Put your URL in and Site Explorer will list all the pages Yahoo has indexed, and it provides an "Inlink" button to see what pages link to your site. You can also see the "cached" version of each page, which is the version of the page Yahoo has stored in its database. And you can export all these results into a tab-delimited document. All of which adds up to a very nice tool for the business / web site owner.

Enough Yahoo news for one week, don't ya think?

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More News Headlines

Here are a few news headlines worth your time to read. These are just some of the headlines we've posted to OWTweb.com in recent days.

Study: Men prefer coupons, women prefer sale items
October 07, 2005 - DM News

Consumers favor free shipping above all other money-saving options when shopping online, but men favor coupons over sale items while women prefer sale items over coupons.

New features at AOL Search
October 05, 2005 - Search Engine Watch

Google Tests 'Advertise' Link, Landing Page
September 30, 2005 - ClickZ.com

Google is testing a link and landing page combination that lets advertisers click to buy ads on individual AdSense publishers' sites.

More headlines: http://www.owtweb.com/news/

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This Week's Q&A

Matt,

What's the current outlook with search engines as far as web sites that use more than one domain? We're thinking it might help to grab some new domains that would be used on our main web site. Will it?

Thanks,
Jeff

Hi Jeff,

Search engines don't want to have the same site appearing in their SERPs with different domains - it lessens the quality for the searcher. So if you use multiple domains for the same site, you'll want to do a 301 redirect (ask your webmaster or your hosting company for help) so that anyone trying to reach the 2nd, 3rd, etc., domain will be redirected to the main domain. You don't want to have all these extras domains reachable -- they should send people to the main domain.

So at this point, the only reasons to own multiple domains for one web site are:

1. To register domains with misspellings of your main domain, so that people typing in your domain with a misspelling can still get where they want to go.

2. To grab "type-in" traffic from people who may not know your main domain, but assume a site can be found at bluewidgets.com or something like that.

3. To make sure others don't register and open web sites with domains that are too similar to yours.

(Have a question? Email questions@owtweb.com)

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Wrapping it Up

This is good, and I bet deep down you'll think, "There's some truth in there."

New York Times cartoon: Google 2084

Thanks for reading,
Matt McGee

 

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