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Net Gains #80 - Success is Not High Rankings

November 16, 2005

In This Issue:

1. Success is Not High Rankings
2. In the News - Google Base & Analytics, Monday shoppers
3. More News Headlines
4. This Week's Q&A - Photography and privacy
5. Wrapping It Up

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Success is Not High Rankings

The SEO/SEM industry continues to buzz with discussion of Google's "Jagger" update (which we discussed briefly in Net Gains last week). People are analyzing SERPs, trying to find the takeaway from this latest update -- what did Google change?, how are the SERPs different?, what factors are weighed more heavily or less heavily?, and so forth. And there is, of course, a lot of "My site dropped from No. 1 to No. 50!" complaining.

All of which led me to have to remind myself of this: a high ranking in Google or any search engine is not the end goal. The end goal is increasing your revenue, adding to your membership base, providing customer service, or whatever else your web site's purpose is. Search engine rankings are just one way to help achieve that goal. And ultimately, if your site isn't an effective tool for serving that goal, all the No. 1 positions in Google or Yahoo won't make a difference.

So be concerned about your search rankings, keep an eye on how you're doing there, but rather than spend a lot of time wondering why your site dropped from No. 2 to No. 200, spend as much or more time wondering why only 2 out of 200 visitors were able to figure out how to make a purchase. Because no matter how much traffic your site gets, conversion, in the end, is what it's all about. It's better to get 100 visitors per day and convert 25% into customers than it is to get 200 customers per day and convert only 2%.

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In The News

Google Base

Just in before this newsletter gets sent out comes the formal launch of Google Base, which we first brought up back in Net Gains #77. I haven't had time to even look at it, much less use it, so here are a couple links to others with thoughts on Google Base.

SEW Blog: Poking at Google Base

John Battelle: All Your Base are Google, the Launch

Google Analytics

This week's Hot Topic is Google Analytics, a new service from Google that measures traffic to your web site. It's free and reportedly easy -- just paste a Javascript snippet into your web site -- and you can't argue with that combination. But you can argue with the idea of letting a search engine (which makes money by selling ads related to your web pages) see all the data about your web site. The data about which pages are visited most on your site, how long people stay on certain pages, what keywords they searched to find your site, etc. -- all of that is incredibly valuable information that should remain private. People are analyzing the Terms of Service for Google Analytics, analyzing Google's privacy policy, and so forth, and ultimately, it appears Google reserves the right to share data about your web site (at least in the aggregate) with its business partners. As Andrew Goodman at Traffick.com said, "Giving Google your private business data? Priceless... to Google that is. Buyer (freeloader) beware."

Google Analytics

"I DO Like Mondays"

The Boomtown Rats weren't singing about holiday online shopping when they sang "I Don't Like Mondays." According to one recent study, Mondays are the busiest days of the week for shopping during the holiday season. The reason? Shoppers "tend to follow up their weekend store visits by researching comparative pricing and purchasing on Mondays." So if you're a store owner hoping to do big business this holiday season, maybe do a little PPC advertising on Mondays and see what happens.

News.com: Study: Mondays key for Web holiday shopping

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More News Headlines

Here are a few news headlines worth your time to read. These are just some of the headlines we've posted to OWTweb.com in recent days.

The Flickrization of Yahoo
November 14, 2005 - Business 2.0

Ignorance isn't bliss in SEO
November 14, 2005 - ClickZ.com

Good marketing to increase product awareness provides excellent, quality linkage. And a greater understanding of search engine technology helps prevent others from turning that linkage against you.

Google personalized search leaves Google labs
November 10, 2005 - Search Engine Watch

Google's personalized search reorders search results based on your history of past searches, giving more weight to topics that interest you.

More headlines: http://www.owtweb.com/news/

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This Week's Q&A

Hi Matt,

Is it okay to use photos of a person's home on our web site without asking permission? We have some content pages that won't make much sense without photos that show what we're talking about. We found a couple homes that have what we need and would be a great fit for this web page on our site. We took the photos while standing on the street. We didn't go onto private property to get these pictures.

David

Hi David,

I'm not a lawyer, so I have no idea what the legal answer to your question. (Any lawyers reading this? Want to help without giving legal advice? Please email.)

That said, if I saw my home on some web site, I'd probably be upset. If you can ask permission, I would. If you end up using these photos anyway, without getting permission, I'd think you'll want to make sure there's nothing identifiable about the house -- no street sign/name showing, no address, no people, etc. But again, I don't know if that has any legal weight.

By the way, have you considered using stock photography?

(Have a question? Email questions@owtweb.com)

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Wrapping it Up

That's it for this week. I hope business is treating you well. Please send in any questions we can help with - the email address is above!

Thanks for reading,
Matt McGee

 

The OWT Newsletter is a weekly service offered free to anyone interested in learning more about web development, search engine optimization/marketing, and just about anything else related to running a business web site. You don't need to be an OWT client to subscribe to our newsletter!

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