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Net Gains #87 - Fast First Impressions

January 18, 2006

In This Issue:

1. Fast First Impressions
2. In the News - Google radio, Jux2, How Google works
3. More News Headlines
4. This Week's Q&A - What is RSS?
5. Wrapping It Up

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Fast First Impressions

Man, if this doesn't hit you upside the head....

We all know the importance of first impressions -- "you only get one chance to make a first impression!" And that's perhaps even more important on the web than anywhere else, because if your visitor's first impression is a bad one, it's just a click to your competition's site.

Well, the science web site nature.com is reporting the results of a recent study that show web site visitors can judge a web site in ... get this ... 50 milliseconds. That's 1/20th of a second. You can read the article below to see how they conducted this study and came up with that number, but the ultimate point to be made is this: You've got but one chance to state your case to new web site visitors, and you don't have a lot of time to do it. So ask yourself:

  • Do we really need that "gee-whiz" Flash animation?
  • Do we really need our logo to spin, or that animated GIF to move across the screen?
  • Does our site look as professional as it possibly can?
  • Did we really trust the secretary's brother-in-law to build our business site?

Here's the article.

Nature.com: Web users judge sites in the blink of an eye

(Note: There's a related article on Internet Retailer's web site which mentions that 68% of web users distrust sites that don't look professional. Here's that link.)

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In The News

Google gets into radio

Google this week purchased dMarc Broadcast, a radio advertising company. In their official release, Google says they plan "to integrate dMarc technology into the Google AdWords platform, creating a new radio ad distribution channel for Google advertisers." Google has also recently been helping its advertisers buy space in newspapers and magazines. Certainly, TV is next - their reach is obviously just limited to putting AdWords on the SERPs.

Jux2 expands

Longtime readers may recall old mentions of Jux2, which is about the only "meta" search engine that does anything for me. It allows you to compare the overlap of SERPs from different search engines -- used to be just for Google and Yahoo, but it's not expanded to include Ask.com and MSN Search, as well. Do your search, then look for the tabs at top that say "Compare Google Results" or "Compare MSN's Results", and when you click each tab, Jux2 tells you which pages appear only in that search engine, and which pages that search engine is missing (when compared to the other SEs). Hard to describe, maybe, but makes sense when you use it.

Jux2

How Google works

If you've ever wondered how Google decides which pages to show when you do a search, check out the December 2005 "Google Newsletter for Librarians." You won't get any SEO or WebDev help, but it does give a very easy-to-understand view of the web page storage, retrieval, and display system -- how the crawler works, how pages are stored, etc. I know it sounds terribly geeky, but don't let my description fool you -- it's good information, and not difficult to comprehend.

Google Newsletter for Librarians

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More News Headlines

Here are a few news headlines worth your time to read. These are just some of the headlines we've posted to OWTweb.com in recent days.

SEM's welcome shorter Yahoo ads
January 17, 2006 - ClickZ.com

Marketers have a variety of strategies for dealing with the truncation of ads on Yahoo! Search Marketing.

Is Google's tech heading downhill?
January 11, 2006 - PC Magazine

More headlines: http://www.owtweb.com/news/

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This Week's Q&A

Hello Matt,

I've emailed before and you were a big help, so thank you. And I hope you can help again. Maybe we're behind the times, but this is bugging me and I can't seem to find an answer on the web. I keep seeing those little orange buttons that say RSS or XML. What on earth is that, and is it something that web sites do to help with search engine rankings? Is it something we should be doing on our company site?

Chris

Hi Chris --

I'll spare you the really techie/geek description (which is probably what you found and ignored online), and go with this: RSS is a way to distribute your web site content outside of your own web site. It's best used with regularly updated web site content, such as a news page, or press releases, or even a blog.

By creating an RSS/XML feed for this content, you allow people to subscribe to the feed and be notified when there's new content -- it saves them the hassle of having to revisit your web site every day, only to find nothing new. "But wait," I hear you say, "we want them to come to our web site every day!" Well, yes ... but if it becomes an inconvenience, if they keep coming to your web site and find no new content, they'll eventually stop altogether. At least with an RSS feed you make it more convenient -- you create a relationship where the person signs up for your feed. You make their surfing more enjoyable because they don't have to waste time checking every day. They like that, and they like you.

Plus, what happens is this: When you do add new content, they get notified via the feed, and from there they click through to your site to read the full content -- they get value, not inconvenience, from visiting your site. And that's what you want.

Should you do it on your company site? I don't see much content there that gets updated regularly, so probably not. If you decide to start posting news on a regular basis, or weekly articles, or something like that - then, yes, you should offer an RSS feed.

Does it help with search engine rankings? No, the RSS feed itself doesn't help you rank better. What helps you rank better (among many other things) is writing regular news items, creating great content that other sites/bloggers want to link to, etc. RSS is just a good way of delivering that content, but not something that helps you rank better.

(Have a question? Email questions@owtweb.com)

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Wrapping it Up

That's all for this week. Hope business is treating you well.

Thanks for reading,
Matt McGee

 

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