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Net Gains #113 - Thoughts on Site Usability

August 30, 2006

In This Issue:

1. Thoughts on Site Usability
2. In the News - Danny Sullivan leaves, Keyword tools
3. More News Headlines
4. Wrapping It Up

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Thoughts on Site Usability

Here's one final recap of information presented earlier this month at the SES conference in San Jose. It's from the final session I attended of the week, called "Usability and SEO."

First things first -- it might be helpful to explain what usability is. In essence, it's a measurement of how easy it is for a user to complete a task on your web site. For example, if your web site aims to increase newsletter signups, your usability is how easy it is for someone to do that. If your web site is about selling products, how easy is it for a visitor to do that? It sounds simple enough, but I bet you've come across web sites that make it incredibly difficult to do simple tasks like buying a product or even locating a certain page of information.

The main points from the session that I wrote down came from Matt Bailey of SiteLogic:

1.) If users can’t find it (on your site), it’s not there — and it’s your problem, not the user’s.

2.) Navigation should be focused on customer-centric, keyword-rich terms.

3.) A landing page, whether organic or PPC, must exactly match the query or you lose the searcher.

On this last one, that's an important point to think about. Make sure your page titles and page content match. If a user sees your page listed in Google, and the link (your page title) says "Blue Widget Repair Tips from Acme Consulting", but the content of the page isn't about repair tips, it's about selling blue widgets ... you're toast. You've lost that searcher forever.

If you're curious about your site's usability, OWT can help you via some of the consulting services we offer, or even via our "One Week Turnaround" review service. See our home page for details about that. If you want to try some simple testing on your own, find a friend, neighbor, or co-worker and sit them down in front of a computer, give them your home page address, and give them a simple task to perform on your site. Then watch what they do and you'll see how easy it is to complete the task. It's almost always educational to see how a 1st-time visitor responds to a web site.

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In The News

Danny Sullivan leaves Search Engine Watch

Huge news this week as Danny Sullivan announced he will be leaving SearchEngineWatch.com (SEW), the site he founded 10+ years ago, as well as Search Engine Strategies (SES), the ongoing conferences he's been organizing since 2001. Both SEW and SES are the most prominent names in what they do -- search marketing information, and search marketing conferences. His tenure will end after the SES Chicago conference this December. Reaction to his decision has been nothing short of amazing. You can read some and find links to a lot more at Search Engine Roundtable.

SE Roundtable: Reaction from the Search Community on Danny Sullivan's Departure

Keyword Research Tools

Good keyword research is the foundation of any successful SEO/SEM campaign. If you're not targeting the right words and phrases, your chances of success are slim to none. So, where do go to do keyword research? David Wallace of SearchRank shares a list of tools that can help -- some are free, some are not.

SearchRank: List of Keyword Research Tools

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More News Headlines

Here are a few news headlines worth your time to read. These are just some of the headlines we've posted to OWTweb.com in recent days.

Search engine bans and penalties, or just your imagination?
August 28, 2006 - ClickZ.com

Winning big with a small search marketing budget
August 28, 2006 - Search Engine Watch

More headlines: http://www.owtweb.com/news/

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Wrapping it Up

That's all for this week. Sorry to be so late. If you've ever had one of those experiences where you swear it's Tuesday afternoon, but it's really Wednesday afternoon ... you know why it's late!

Thanks for reading,
Matt McGee

 

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